List all tickets

GET https://api.tamio.com/v2/tickets/list

Returns a paginated list of support tickets with filtering options including ticket status (open/closed), domain, assigned teammate, customer, text search, and date ranges.

Query Parameters

page integer*

per_page integer*

order string

ascdesc

sort_by string

created_attitle

closed boolean

Filter by status — true for closed tickets, false for open tickets, omit for all

domain_id string

Filter tickets by domain UUID

teammate_id string

Filter tickets assigned to a specific teammate UUID

customer_id string

Filter tickets created by a specific customer UUID

filter string

Text search against ticket titles, descriptions, or conversation content

from string

Start date filter (ISO format or Unix timestamp)

to string

End date filter (ISO format or Unix timestamp)

Responses

200 Tickets retrieved successfully

Tickets retrieved successfully

status integer

total_results integer

Total number of tickets matching the query

tickets array of Ticket

400 Bad request. Possible `error_code` values:

Bad request. Possible error_code values:

Code	Description
`1002`	ResourceNotFound

status integer

error string

Human-readable error message

error_code integer

Machine-readable error code

401 Missing or invalid API key

Retrieve a ticket

/tickets/list

1 const response = await fetch("https://api.tamio.com/v2/tickets/list", {
2   headers: {
3     "Authorization": "Bearer YOUR_API_KEY",
4     "Accept": "application/json"
5   }
6 });
7 const data = await response.json();

1 require "uri"
2 require "net/http"
3 
4 url = URI("https://api.tamio.com/v2/tickets/list")
5 
6 https = Net::HTTP.new(url.host, url.port)
7 https.use_ssl = true
8 
9 request = Net::HTTP::Get.new(url)
10 request["Accept"] = "application/json"
11 request["Authorization"] = "Bearer YOUR_API_KEY"
12 
13 response = https.request(request)
14 puts response.read_body

Responses

{
  "status": 200,
  "total_results": 24,
  "tickets": []
}

1	const response = await fetch("https://api.tamio.com/v2/tickets/list", {
2	headers: {
3	"Authorization": "Bearer YOUR_API_KEY",
4	"Accept": "application/json"
5	}
6	});
7	const data = await response.json();

1	require "uri"
2	require "net/http"
3
4	url = URI("https://api.tamio.com/v2/tickets/list")
5
6	https = Net::HTTP.new(url.host, url.port)
7	https.use_ssl = true
8
9	request = Net::HTTP::Get.new(url)
10	request["Accept"] = "application/json"
11	request["Authorization"] = "Bearer YOUR_API_KEY"
12
13	response = https.request(request)
14	puts response.read_body