Retrieve a ticket

GET https://api.tamio.com/v2/agency/tickets/retrieve/{uuid}

Retrieves a single support ticket by UUID including replies, assets, and client information.

Path Parameters

uuid string*

Responses

200 Ticket retrieved successfully

Ticket retrieved successfully

status integer
ticket Ticket
400 Validation or business-logic error. Possible `error_code` values:
401 Unauthorized – invalid or missing Bearer token
/agency/tickets/retrieve/{uuid}
1const response = await fetch("https://api.tamio.com/v2/agency/tickets/retrieve/{uuid}", {
2 headers: {
3 "Authorization": "Bearer YOUR_API_KEY",
4 "Accept": "application/json"
5 }
6});
7const data = await response.json();
Responses
{
  "status": 200,
  "ticket": {
    "id": "string",
    "object": "ticket",
    "title": "Payment processing issue",
    "description": "Client reports payment failures on checkout",
    "is_open": true,
    "subcategory": "Payment Failed",
    "teammate_id": 0,
    "language": "en",
    "created_at": 1700000000,
    "updated_at": 0,
    "replies": []
  }
}