Reply to a ticket
POST
https://api.tamio.com/v2/agency/tickets/reply/create/{uuid}
Adds a reply to an existing support ticket. Optionally attach up to 5 assets to the reply. The ticket must exist and belong to the agency's domain.
Path Parameters
uuid
string*
UUID of the ticket to reply to
Body Parameters
uuid
string*
UUID of the ticket
reply
string*
Reply message content
assets
array of string
Asset UUIDs to attach to the reply
Responses
200
Reply added successfully
Reply added successfully
status
integer
ticket
Ticket
400
Validation or business-logic error. Possible `error_code` values:
Validation or business-logic error. Possible error_code values:
1002– ResourceNotFound: ticket UUID not found10253– DomainCannotBeUsed: agency domain not validated400– InvalidRequest: one or more asset UUIDs not found
status
integer
error
string
error_code
integer
401
Unauthorized – invalid or missing Bearer token
Unauthorized – invalid or missing Bearer token
status
integer
error
string